GrafiTec

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Privacy Policy

1. Introduction

Grafitec (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.grafitec.co.za], use our services, or interact with us in any other way. By using our website or services, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

2.1. Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, billing information, and other details necessary to provide our services.

2.2. Usage Data: We may collect information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages you view.

2.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

 

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services.
  • Improve, personalize, and expand our website and services.
  • Understand and analyze how you use our website and services.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Process your transactions and manage your orders.
  • Send you emails.
  • Find and prevent fraud.
  • Comply with legal obligations.

 

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following circumstances:

  • With service providers and partners who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • When required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

 

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal information.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Grafitec
Info@grafitec.co.za